Privacy Policy

Some application forms allow you to upload supporting documents, qualifications, results or a CV. Files submitted through those forms are included in the email notification sent to Hovia. Avoid including unrelated information or another person’s documents without their permission. Do not send passwords or banking login details.

Information supplied through forms is used to respond to enquiries, discuss applications, check relevant programme information and communicate about requested services. Account and learning information supports access to online courses and related administration. Order details support payment enquiries and reconciliation.

When you create an account, the website stores account and profile information. Online learning features may record enrolments, progress, assessment results and related course activity. Website administrators can access information needed to manage the service. Keep your password private and use the account tools to update available profile details.

Website hosting, email delivery and other service providers may process information as part of operating the website. Embedded tools, including the Google map on the Contact Us page, can send technical information to the external provider when loaded. If you choose a social sign-in option or follow an external link, review that provider’s privacy notice before proceeding.

Website form notifications are sent to info@hoviaedu.com. Hovia uses the contact details provided to respond to the enquiry or application. If you separately choose to receive marketing updates, use the unsubscribe option in those messages or contact Hovia to ask for help.

Information may be held in the website, email systems and records used to administer applications, learning and payments. Retention needs vary by record type and purpose. Ask Hovia about the retention period for a specific record. No online service can guarantee complete security, so limit submissions to information that is necessary.